E-Residence Review: Digital Nomad's Dream Guide

If you’re a digital nomad or entrepreneur asking whether e-residency can simplify your business operations and global mobility, this e-residency review provides clear insights.
April 22, 2024
E-Residence Review: Digital Nomad's Dream Guide
Ana Fankhauser
April 22, 2024

If you’re a digital nomad or entrepreneur asking whether e-residency can simplify your business operations and global mobility, this e-residency review provides clear insights. Explore how services for Nomad Visas, Company formation, and efficient Bank account assistance are tailored to elevate your professional lifestyle, ensuring you make an informed decision.

Key Takeaways

  • E-Residence offers tailored services for digital nomads and entrepreneurs, including visa assistance, company creation, bank account support, and efficient Portuguese NIF registration with a guarantee and refund policy for delays.
  • The company differentiates itself from competitors with a streamlined bank account opening process, competitive pricing with available discounts, and a strong community support system for entrepreneurs.
  • Despite mostly positive reviews, e Residence actively addresses the small percentage of negative feedback, emphasizing their commitment to continuous improvement and customer satisfaction; additionally, they prioritize security using SSL certificates and data encryption.

Evaluating e-Residence Services


At first glance, the services offered by e-residence may seem overwhelming. Yet, they tailor their services to meet the needs of both digital nomads and entrepreneurs. Some of the services they offer include:

  • Nomad Visas
  • Freelance Visas
  • Company creation
  • Bank account support

e Residence provides a comprehensive suite of services designed to make your e-residency journey seamless and efficient. Visit e-residence.com for more information.

NIF Online Solutions

Among the wide array of services provided by e Residence, the registration of Portuguese taxpayer numbers (NIF) stands out for its efficiency and reliability. The process typically takes 1-3 days, but can occasionally delay up to 3–4 weeks in some cases. Yet, e-Residence offers a guaranteed turnaround time and a refund policy if this timeframe is not met, ensuring that customers are never left in a lurch.

Their NIF service also includes a secure biometrical identification process, providing users with remote access to various government services. Additionally, clients can request a password for the ‘portal das financas’, an online portal for financial and tax services, indicating an expansion of their online offerings. With fees ranging between €89 and €150, including a year of tax representation, the cost of obtaining a NIF through e Residence is considered reasonable.

Bank Account Support

Opening a bank account in a foreign country can be a daunting task. Nevertheless, e-residence significantly simplifies this process. They offer remote and in-person options for opening Portuguese bank accounts, making it more accessible for non-residents. With their assistance, you can gain access to NovoBanco’s broad network of branches and ATMs, providing you with the flexibility of banking operations.

Despite the convenience, bear in mind that this service comes with a fee of €290. And while the processing time can vary between 3 weeks and a month, the benefits provided by e Residence’s bank account support service outweigh the costs and waiting time, making it a valuable investment for digital nomads and entrepreneurs.

Representation Services

E-Residence offers a 5-day representation service for €89, ensuring that clients are adequately represented during their e-residency application process. They also include local tax representation in their NIF registration services. This means that they handle the tax-related requirements on behalf of their clients, further simplifying the process.

Beyond these services, the e Residence team supports an entrepreneurial network, strengthening the community of solopreneurs, startup founders, and experienced SME leaders. This support system fosters a sense of community and encourages collaboration among e-residents, enabling them to learn from each other’s experiences and grow together.

Comparing e-Residence to Other Services

Comparing e-Residence to Other Services

Despite the existence of other service providers in the digital nomad realm, e Residence stands out with its dedicated team, unique offerings, and competitive pricing. They guide users through the complexities of the Estonian business environment and provide general inquiry support about the e-Residency program, ensuring their clients feel supported throughout their journey.

Unique Offerings

What sets e-Residence apart from other service providers is the streamlined process they offer for opening a bank account remotely. By requiring only necessary documents like a passport and proof of address, they ensure a smooth transition for their clients.

This service caters to the needs of digital nomads and entrepreneurs who wish to operate their businesses remotely. With e Residence, you can open a bank account in Portugal without having to physically be there. This flexibility allows you to focus on other critical aspects of your business, knowing that your banking needs are in trusted hands.

Pricing and Discounts

When it comes to pricing, e-residence emerges as an economical choice. Their e-Residency program in Portugal is known for its affordability and fewer requirements compared to other programs. With fees for remote bank account opening services ranging from €287.20 to €289, they provide competitive pricing in the market.

Moreover, e Residence offers discount codes, such as ‘movingto’, which provide a €10 reduction on services like:

  • obtaining a NIF
  • NISS number
  • opening a bank account
  • representation services

This makes e Residence an economically friendly option, offering efficient services at competitive prices.

Customer Experiences and Testimonials

Customer Experiences and Testimonials

Customer experiences and testimonials reflect the quality of service a company provides. In the case of e Residence, they have been successfully assisting digital nomads and expats with their relocation needs since 2013, indicating long-standing customer satisfaction with their services.

Positive Feedback

The positive feedback e Residence receives reinforces their commitment to providing seamless service. Clients often receive their documents within predetermined timeframes, indicating the efficiency of the e Residence team. Furthermore, customers commend e-Residence for its professional approach and the simplicity of the entire process. The ease of completing steps using a mobile phone is a recurring highlight in reviews.

In addition to their efficient service, the e Residence team is highly recommended for its friendly demeanor and prompt resolution of issues, even outside normal business hours. Clients and friends alike highly value their customer service, particularly through immediate contact support channels like WhatsApp.

Handling Negative Reviews

Despite the predominantly positive feedback, e-Residence also receives a small proportion of negative reviews. However, these reviews account for only 2% of the total on Trustpilot, demonstrating a high rate of customer satisfaction.

Regardless of the minor percentage, e-residence proactively addresses these criticisms. They actively work on improving areas highlighted by dissatisfied customers, demonstrating their commitment to continuous improvement and customer satisfaction.

Trustworthiness and Security

Trustworthiness and Security

In the sphere of e-Residency, trustworthiness and security are of utmost importance. With a platform that handles sensitive information and provides access to essential services, e Residence places a high emphasis on these aspects, attracting non-resident talent and foreign companies with a reliable digital identity and secure access to online public services.

Trust Score Analysis

Trust is a fundamental aspect of the e-Residency platform, which emphasizes high standards for identity verification and authentication to uphold anti-money laundering (AML) and know-your-customer (KYC) principles. Their commitment to these principles has earned e-residence a high user satisfaction score, with an average of 4.9 out of 5 on Trustpilot, indicating strong customer trust and approval.

However, even with the high satisfaction score, users are encouraged to remain vigilant to ensure their personal security and trust in the e-Residency platform. Understanding the trust score’s significance, alongside practicing diligent user vigilance, contributes to maintaining a secure online e-residence experience.

SSL Certificate and Data Protection

The e Residence platform utilizes SSL certificates to secure user communications. With varying levels of validation—DV, OV, and EV—each provides a different degree of trust and verification. The Extended Validation (EV) certificate, which e-residence uses, necessitates rigorous investigations into business registration and jurisdiction, providing users with the highest level of trust and security.

In addition to SSL certificates, e-residence fortifies data protection with encryption technologies that:

  • Transform readable data into secure ciphertext
  • Employ either symmetric or asymmetric cryptographic keys for decryption
  • Ensure the confidentiality and integrity of user data on the platform.

The e-residence Team: Committed to Excellence

The e-residence Team: Committed to Excellence

The excellent services and high customer satisfaction e-Residence provides are attributable to a dedicated team of seasoned professionals. With extensive expertise in aiding digital nomads and EU companies, they are committed to upholding the highest standards of service, continually updating their systems and processes to stay at the forefront of the industry for any eu company.

Team Background

The Estonian Police and Border Guard Board's e-residence team, which functions like a family, is in charge of managing the processing of applications and making decisions regarding e-residence. The team members come from a variety of professional backgrounds, equipping them with a broad perspective and specialized knowledge to handle diverse client needs. This diversity also fosters a dynamic and diverse network of over 110,000 members passionate about entrepreneurship.

They also foster networking with industry leaders and active participation in the Estonian policymaking process through a variety of events. They foster an active community of entrepreneurs with regular online and in-person events across the globe. This community engagement not only enriches the e-Residency experience but also provides opportunities to learn from mentors and service providers, enhancing their ability to grow their businesses.

Ongoing Support

The Residence team continues to provide support to its clients, ensuring that they have continual access to the guidance they need. They provide this support through:

  • Dedicated content
  • Guides
  • Case studies
  • Q&A sessions
  • Networking events for digital nomads and businesses.

Moreover, they ensure that their clients are provided with up-to-date information and resources. This commitment to ongoing support demonstrates the dedication of the e Residence team to their clients’ success, making sure that they are well-supported in their ongoing business endeavors and ready to assist when needed.


In conclusion, e-residence is a robust platform that offers a comprehensive suite of services for digital nomads and entrepreneurs. With unique offerings, competitive pricing, a dedicated team, and a high emphasis on trustworthiness and security, e-residence stands out in the market. Their commitment to customer satisfaction, as reflected in the positive feedback and proactive handling of negative reviews, further solidifies their reputation. The e-residence team, with its diverse background and ongoing support, ensures a seamless e-residence journey for their clients.

Frequently Asked Questions

What services does e-residence provide?

E-residence provides services such as Nomad Visas, Freelance Visas, company creation, accounting services, and bank account creation, catering to digital nomads and entrepreneurs.

How does e-residence facilitate the process of obtaining a Portuguese Taxpayer Number (NIF)?

E-residence offers a secure biometric identification process to obtain a Portuguese Taxpayer Number (NIF), with a guaranteed turnaround time and a refund policy if the timeline is not met.

How does e-residence compare to other service providers in the market?

E-residence sets itself apart from other service providers with its simplified remote bank account opening, competitive pricing, and a dedicated team to guide users through the Estonian business environment, making it a strong choice in the market.

How reliable is e-residence in terms of trustworthiness and security?

E-residence is highly reliable in terms of trustworthiness and security, as they prioritize secure user communications, data protection through encryption technologies, and hold a high trust score (No date)

What ongoing support does the e Residence team provide?

The e Residence team provides ongoing support through dedicated content, guides, case studies, Q&A sessions, and networking events. They ensure e-residents have up-to-date information and resources for their business endeavors.

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